Shipping policy

Delivery to Portland, Surrounding area and Islands

Online - Choose 'Delivery (Portland ME)' for shipping method at checkout. We'll contact you to confirm the items are in stock, and set up the day, time and exact location for your delivery.

Phone - Call us! We'll confirm the items are in stock, take payment, and set up the day, time and exact location for your delivery.

Subscriptions - Set it and forget it with just 3 simple steps:  shop for what you want, set your subscription schedule, and sit back while we handle the rest.  You choose the products you want, and how often you want them - and you can always edit, pause or cancel your orders.  Read more.

 

Delivery details:

SAME DAY or SCHEDULED/FUTURE DELIVERY to Portland and surrounding areas:

• FREE within 5 miles, up to 50lbs, with minimum $100 order before tax and discounts
• FREE between 5 and 10 miles, up to 50 lbs, with minimum $150 order before tax and discounts
• If below minimum purchase, $10 delivery fee
• 2 hour advance notice recommended
• Orders over 50 lbs will require one delivery for every 50 lbs, and each delivery must meet minimum purchase or pay delivery fee
• A delivery account and signed delivery agreement is required. You only have to do this once though to set up your first delivery

 

WEDNESDAY 1PM DELIVERY Ferry Drop to Casco Bay Lines Ferry Terminal

• FREE  with minimum purchase $50 before tax/discounts
• $10 for orders less than $50 
• 2 hour advance notice required
• Max 50 lbs per order
• Casco Bay Lines cargo fee not included
• A delivery account and signed delivery agreement is required. You only have to do this once though to set up your first delivery

 

ANY DAY DELIVERY to Casco Bay Lines Ferry Terminal

• FREE  with minimum purchase $100 before tax/discounts
• $10 for orders less than $100 
• 2 hour advance notice required
• Max 50 lbs per order
  
• Casco Bay Lines cargo fee not included
• A delivery account and signed delivery agreement is required. You only have to do this once though to set up your first delivery

All orders are available for CURBSIDE PICKUP

Just place your order through our web store and choose 'Curbside'. Or, call the store. We will contact you with your first available pickup date and time. In most cases, you can pickup same day.  Please plan 2 hours in advance.

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Shipping Information

Note: orders placed after 12/14/25 may not arrive to their destination in time for Christmas.

Once your order ships you will receive a confirmation email with Tracking Number. Orders may arrive in multiple packages as we ship directly from our stores, and some items ship directly from the designer. See below for details, and always know we are happy to clarify details with you... just send us an email or give us a call at the store.