Refund policy

We want you to love your purchase. If for any reason you don’t, please return it with your receipt within 14 days for a full refund or exchange.  Returns and exchanges must include tags and accompanying packaging.

We encourage you to try items on your pet, but any returned item must be completely unused and free of pet hair.

Holiday-specific items (Halloween, Christmas, Hanukkah, Valentine’s Day or Easter) may be exchanged for other in-stock same holiday items at their current price.

Note: items discounted 50% or more are Final Sale.